Zedem's Shipping Policy
Zedem ships orders out of our stores Mondays through Fridays. Most in-stock orders will ship out the same day or the day after. Most orders placed over the weekend will ship on the next business day. Free Shipping is available on orders over 99$ (we reserve the right to change the shipping courier for free shipments depending on service availability).
All orders will receive an automated tracking number once the order is ready to ship.
The Free Shipping offer does not apply to and any oversized or unusually heavy items. Free Shipping also does not apply to remote areas*. You will be contacted if extra shipping charges are required. You can choose to pay the charge or cancel your order at that time. If we do not get a response back within 72 hours, your order will be automatically cancelled. The Free Shipping offer is subject to change without notice.
*Remote areas in Canada include but are not limited to the following:
J0M - Chisasibi area, QC
X0A - Iqaluit, NT
X0B - Cambridge Bay area, NU
X0C - Rankin Inlet area, NU
X0E - Hay River area, NT
X0G - Fort Liard, NT
Y0A - Watson Lake area, YT
Y0B - Dawson, YT
By default, a signature is required by the courier upon delivery. If no signature is required by the customer, a special request can be added to the cart at checkout. If no signature is requested by the customer, it is their responsibility if items are lost or stolen once the shipment has been delivered to the specified address.